LATEST PROJECTS
Project | ANALYST FOR IMPLEMENTING NEW ERP SYSTEM
For the client my role is to gather views, wishes and problems related to the current system in order to implement a new ERP system for the organization. Part of the assignment is to deliver system requirements and process maps.
Based on the gathered information it will be clear how to fit the organizations way of working into a new system. Once the vendor is selected system will be further developed and set-up.
Project | TRAINING USER NEW SYSTEM
This project was to give the users of the Client a refresh course of the system that went live a year prior. Part of this project was to arrange training locations and training plan including supportive material for after the training. During the training the Client wanted to receive feedback from the users, the feedback was provide to the client as a plan after the training.
Project | IMPLEMENTING NEW FM SYSTEM
Responsible for the set up and implementation of a new Facility Management system for the Client to replace a traditional call center to a self-managing system in which stakeholders can directly create tickets. The system contains the following process modules; reactive maintenance, preventive maintenance, legal inspection, asset management, invoicing and planning. The responsibilities were to Lead the project from set-up until go-live and aftercare, Create a scope-of-work with the client, Rewriting work processes, Set-up a support desk and train support agents
Project | PRODUCT OWNER NEW APP
Project Manager implementation of an mobile application called ePTW. ePTW is a custom app in which various security forms have been digitized for the Client. With ePTW, documents are directly digitally activated and sent to the right stakeholders following the security guidelines. I oversaw development, managed functional specifications and directed the rollout, which included end-user training.